10 Tips For Hiring Good Security Guards

If you decide to use contracted security guards to protect your business and people you should use the following tips to ensure that you get the quality you pay for. I will say that it may cost you more to get this quality but if you force the contracted security company to work for lower price they will deliver lower standard guards in some cases, but more importantly, if they accept your low price it means they are saving money elsewhere. These security companies will have lower quality controls and increased number of safety concerns due to poor occupational health and safety systems.

Verbal communication skills

All clients want security guards that can speak English well so their customers can understand directions and instructions clearly. Their verbal skills are also needed to resolve conflicts peacefully.

Observation skills

Security guards main duty is to detect security problems and safety hazards before they become an problem for your business. Most security training courses do not teach observation skills in any form. These training companies believe that people have eyes and have been using them for their entire life so they know how to observe already. Completely wrong. That is like saying that because we have been eating food all our lives we can be food critics and know how to judge a chefs product.

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Deterrence of criminal behaviour

Every security company and contracted client states that the most important factor for employing security guards is their ability to deter crime and they don’t want guards to arrest of use reasonable force to control unwanted behaviour.

No security training teaches new guards how to deter criminal behaviour. So is it any reason why everyone automatically assumes that the new security guard can deter crime. I have found some clients still think that size is how guards deter people.

Competence in their performance of security skills

You as the client take it for granted that the security company has actually tested or confirmed the performance ability of all their security guards. Most never conduct performance checks in any form, and the others that do, don’t check actual security skills- they assess the guard based on how many shifts they do for the company and whether they complain about the security company.

Just because some guards have been in the industry for years doesn’t mean that they know how to provide security in your business.

Top 10 Tips

Give the security guard a test in their verbal conflict handling skills be pretending to be a complaining customer. Look for their responses.

Give the guard a written test that consists of security questions and knowledge that a level 2/3 guard must know to get their qualification.

Ask the guard exactly how much experience they have in handling security in a business exactly like yours or very similar. Ask for proof and request they demonstrate their experience in a work trial by explaining to you the most common security problems in your type of business.

Ask when the last time they had a performance assessment done on them and what type of questions did the security manager ask them. What was their performance rating.

Ask them to explain how they plan to deter criminal behaviour to leave your business. Have they thought about it or are they just relying on their size. Trust me on this- size has little impact on deterrence to most real criminals.

Give them a photograph of two people and ask them to look at it for 5 seconds. Then ask them to describe the person that you request. They need to get all the details correct. You do not want security guards that cannot even describe a photographed person. In a real event with darkness and adrenalin going they will make mistakes.

Hold interviews with all your security guards before the security company assign them to protect you. During the interview conduct the mentioned tests and questions but also ask the guard to tell you about a tell he had to deal with an assault and listen to how they dealt with it.

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Pay attention to the level of verbal skills used during the interview. Especially the number of incorrect words used and lengthy pauses while they think of the words to use. This type of skills signals poor verbal ability and comprehension during normal conversation they will struggle during security incidents. If they have to repeat themselves to you so you understand what they are saying- don’t use them.

Avoid using any security guards that feel they need to have bald heads or crew cuts because they don’t want their hair grabbed during a fight. They shouldn’t need to fight if they know how to do their job properly. This goes the same for guards that refuse to wear ties in case someone grabs it during a fight. Get elastic or clip on ties. Problem solved. I prefer it if someone wants to grab my tie instead of punching me because they have just wasted the first move and not injured me. Game over.

Ask how long they have worked for this security company. Security companies have high turnover and throw inexperienced guards at clients every month or worse, they use sub-contracted guards that you have no quality control over and the security company doesn’t even know them.


Source by Paul Baker

What is the Best Home Security? The Main Features That Your Security System Should Have

Many homeowners have been there and have done that. They’ve been through countless searches for the one that will fit the question, “what is the best home security system in the market these days?” With all the advanced machineries continuing to evolve every day; it comes as no surprise that you will still continue to find an answer to the above mentioned query.

Now, to set the record straight and to eliminate puzzlements and major apprehensions as to what is the best home security, here are the following features that should comprise your own security system. Check it out and make certain that you don’t miss a single detail.

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1. Must have no room for power interruption – Housebreakers get in when you’re least aware of their presence and during unexpected times, so any kind of security system that rely heavily on electric-powered machinery is an off. This is where battery-powered security system matters the most. However, the aforesaid statement doesn’t mean to chip away and weaken the credibility of wired ones, for there are power-operated security systems that mechanically swing to reserve batteries the moment power disruption surfaces. But the gist here is: Regardless of which system you go for, one feature that you need to look at in order to determine what is the best home security system is a type that no power interruption could ever downplay in terms of functionality and performance.

2. Must have the 3-layer defense – The best home security should have these three layers of defenses in your system. First, the window and door locks for outside protection, second are motion detectors as defense for the inside premises, and lastly, the smoke and heat sensors. If you have these three in your home security system, you need not look for more.

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3. Third-party involvement – What is the best system to select on? It should definitely have third party monitoring. The third party is either the installation company catering extended services to their clients or law enforcements themselves. This ensures homeowners that they are fully protected.


Source by Elijah James

Tips To TroubleShoot A Security Camera

Every now and then you may find yourself in a position where one of your security cameras has stopped working. Maybe you bought the camera used or maybe one of your long trusted cameras has malfunctioned. Whatever the case may be; there are a few steps you can take to determine whether the problem is with your camera or some other component in the system.

Useful Items To Have

If you have a secondary cctv camera that is functioning, you can probably get the following components from it; otherwise you may have to do some searching.

1. A secondary test camera.

2. A secondary video cable.

3. A secondary power source / cable.

4. A voltage meter (For Installers & Surveillance Professionals).

Swap The Camera (If Possible)

If you have a secondary camera on the system that is working; A quick test is to swap it out with the malfunctioning camera. If it doesn’t work, then you can assume the problem lies in the connectivity components. If it does work however; you may be looking at a dead security camera.

Test Your Power

The first connectivity test you should do is to test to see if your power is working. If your camera has a power indicator light, you should make sure that is on. If it isn’t or if it doesn’t have one; you will want to take a secondary power supply / cable and attach it to the camera to see if you get any power. If you have power now; you have determined that your power cable and or supply have gone bad.

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On a side note if this is a new camera you may also want to make sure you have the correct power supply. Be it 12V, 24V or whatever; if you do not have the correct voltage you may not be able to power up your camera, or you may run the risk of overloading it and frying the components.

Test Your Video

As you did with the power cable; you will want to swap out your video cable with a secondary one to test if the cable has gone bad. Also if you are connecting to a monitor or a DVR; it may be a wise idea to switch which port you are connecting to, this way you can determine if your video port has gone bad.

Voltage Test (For Installers / Technologically Adept People)

If you have a voltage meter at your disposal and you have determined that one of your cables has gone bad; you may be able to fix it. By using the voltage meter you can determine if only a small section of your cable has gone bad. If this is the case you may be able to cut out that piece of cable and splice the cable back together yourself. This can be a somewhat tricky process for some as it may involve crimping on new connectors or splicing two cable ends together.

If you don’t feel comfortable fixing your own cctv cables; it may be a wise idea to buy a new pre-made cable or have a professional do it.


Source by Christian M Gillman

Information Security Companies: What Can They Do for Your Business?

Many business owners and directors are unaware of the benefits that information security companies could bring to their organisation. Even fairly small firms could find that engaging the services of an IT security company will add tremendous value both to their overall security posture and also to their specific computer risk profile.

Information security companies are niche operators in a highly specialist and quite small industry sector. The amount of knowledge and expertise required in this field is enormous. Infosec professionals must also constantly keep their skills updated in this, one of the most fast-moving of all fields. These two factors no doubt contribute to the current situation where the demand for the services of cybersecurity companies is stronger than the available supply. The result is that many businesses, and especially smaller firms, simply avoid using the services of information security companies completely.

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However, such a choice is ultimately detrimental to the health of the business. Although security threats may not materialise in any given instance, this is no guarantee that a company will remain secure from cyber-attacks. Today, the level of threat is rising more than ever before, and in the long term a firm that chooses not to make use of computer security firms may find that they are damaging their own interests.

Information security companies can provide a wide range of services. The best-understood services are penetration testing and vulnerability assessment, which are mandatory for organisations in some industries (e.g. PCI DSS). In addition, an IT security company can assess the security of a firm’s Active Directory configuration, or can review software code for security flaws. In terms of consultancy services, a computer security firm can also assist with gap analysis according to ISO 27001, comparing an organisation’s InfoSec policies and procedures against those required by the international standard, and delivering a report on areas where improvements are needed. Finally, the InfoSec company can provide a temporary information security manager, for short or long periods.

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However, it is not only in the case of one-off assignments that information security companies can make a real difference to a business. A reputable IT security company will seek to partner with their clients, assisting them in maintaining a solid and proactive security posture. This kind of work, when done properly, is not easily reduced to one-off projects. That makes it all the more important to partner with a reliable information security firm, one that will work with you in the long term to help your organisation achieve recognised standards of good practice in IT security.


Source by Andrew Leith

Using a Wireless Security Surveillance Camera Without Cable Or DSL Internet

Security cameras really do one thing. Create peace of mind. How much is that worth to you? You can rest easier knowing that if something does happen, you will know about it and be able to catch the perpetrator or criminal in their tracks! So it comes down to what type of system will you use? For many you will want a wireless security surveillance camera that you can view from anywhere. There are some cool new services that allow you to check your cameras from anywhere with any Internet device like a laptop or even iPhone or smart phone. How cool is that to be able to check in on your house when you are in Europe on your iPhone? Very slick indeed!

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Well for some people having a device that is an IP (Internet Protocol or “Wifi”) camera is hard to do because they don’t have regular cable or DSL service available at the office or home that are trying to protect. Well we have some solutions even for that. With a Mobile Broadband card like the ones from Verizon, Sprint, or T-mobile and Mobile Router, you can have a Wifi network that will power your security cameras anywhere! Now, just like regular Internet, mobile Internet does have a monthly charge, but think of it as insurance for protection your property and safety 24/7. Now you can see what is going on back at your house even in a Car, RV or your hotel room on vacation as well! This is only limited by your imagination.

What equipment is needed? First off you need an IP camera. These will work great with regular Wifi or with the Mobile Broadband Wifi service I mentioned earlier. You could get a fixed camera or a PTZ (Pan-Tilt-Zoom) camera that lets you remotely point the cam in any direction. You can also install motion detectors that will have the camera record the video only when motion is detected, so you don’t have to store tons of blank and useless video. This is especially recommended if you are using one of the Mobile Broadband services since most of them have a 5GB data limit per month. There are some other ways of limiting the bandwidth as well so be sure and test your usage so you don’t blow past the 5GB limit. Of course, this can be also be stored on your computer and viewed anytime.

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Do not let the lack of Internet access limit your Security Camera needs. Pairing a good Wifi Video Camera with Mobile Broadband and a Mobile Router will greatly expand the areas where you can operate these cameras and safeguard your life.


Source by Steve Sasman

Proper Use of Force By Security Officers Vs Negligent Use of Force

I review a lot of use of force incidents as a law enforcement/military and security trainer. Most military engagements are usually pretty strait forward. There is a lot of gray area when security and law enforcement officers deal with the public and resort to use of force. All departments have a use of force continuum or ‘ladder,’ but it is not followed in countless incidents.

I recall a recent incident in Austin where a Travis County Constable used a Taser on response to the verbal resistance from a older lady. The incident made national news and illustrated the fact that a greater degree of force was used on this elderly woman to meet the threat she posed to the Officer. This occurrence wasn’t necessarily uncommon, it was just ‘caught on tape.’

The generalized use of force ladder for most agencies is the same. When you are confronted with a resistive person and you have determined that you must use force you start with your presence. A good strong presence may deter further escalation of force. Next is verbal action or commands. Many people comply with commands. Then there is empty hand control or force on force. OC spray/ chemical spray and Taser often are on the same level, which is the next greater degree of force. Impact devices, such as an expandable baton, is the next level. Finally, deadly force is the final level of force that may be used in permissible situations.

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Many police or security officers skip many of the levels of force and go strait to Taser or OC Spray in confrontations when the situation could be handled with a lesser degree of force. “Good hand to hand techniques are essential for an officer to use the least amount of force necessary to control a situation.” This is the area where officers receive the least amount of training and have the least amount of confidence, thus moving to weapons instead of handling people with their hands.

Officers can seek out additional training because most departments offer no advanced or ongoing training after the police academy. Seriously. It astounds me that officers are not prepared to deal with the very situations that they encounter on a daily basis. Confidence comes from practice and muscle memory. If you wear a badge, you owe it to the forth (4th) amendment to use the least amount of force to take a person into custody or defend yourself or a third party. Why use a Taser on a 70 year old lady when you can easily take her down and put her into handcuffs, if that is what you need to do?

Security is in a different category all together. Most officers receive very little empty hand techniques in the small amount of basic license training. Ongoing training is all self-initiated and it is pretty had to afford training on $8 hr. It is sad because many good officers want continual training but they can’t afford it in terms of money or time. The security company bears responsibility because they know the low level of training that the officers have when they contract with business to provide security. They often sell a different package than the actual guard who arrives on the scene to provide the service. The customer (business) say that they want good security but they often choose the lowest bidder and that is sometimes from an unlicensed or illegal security company. These companies can make lower bids by not paying certain insurance costs (worker’s compensation, general liability, vehicle), taxes and other expenses; improving their margins by as much as 30%. This is how a bad company can under bid a good one. There is not much profit is doing security the right way.

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The people to suffer or get beat up are sometimes completely innocent of anything except running into an inexperienced and scared officer who doesn’t know how to use his/her hands and resorts to a higher level of force. Law Enforcement and security have a duty to do the right thing and have a reasonable standard of care that must be followed. People who are injured may seek damages and there are attorney’s that specialize in negligent security, improper use of force and other liability issues.


Source by Robb Hamic

Can a Security Guard Make An Arrest?

People all too often likely believe that a security guard has limited or no arrest power. While the primary responsibility of the officer does not often exceed the directive to “Observe and Report”, he does posses the right to effect an arrest if necessary.

Oftentimes the officer’s right to arrest does not exceed the arrest powers of the average citizen. Known as the citizens arrest this legal principle states that a citizen may make an arrest pursuant to certain circumstance. Though these circumstances may vary from jurisdiction to jurisdiction they generally allow the guard to place an individual under arrest in the event the guard witnesses the commission of a felony. The guard may also arrest an individual if another person informs the guard of the individual’s commission of a felony.

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What constitutes a felony offense? Here is an easy rule of thumb for distinguishing a felony from a misdemeanor. Felony offenses are punishable by a year or more in state prison. The crimes are more significant in nature than a misdemeanor although the differential may be nuanced. For instance, someone who steals $500 worth of merchandise may be guilty of a felony while the theft of $499 amounts to a misdemeanor.

The arrest powers of the guard are not limited to felony offenses. He can also make an arrest if he personally witnesses the commission of a misdemeanor.

Does the officer have any legal requirements when he places a person under citizens arrest?

Again this may vary from location to location. In California, subject to certain exemption, the guard must inform the arrestee of the intention to arrest him and upon request must inform the arrestee of the offense for which the arrest has been effected.

Most officers are likely trained to avoid these types of arrests whenever possible. An officer who mistakenly arrests a person risks bringing civil liability to his employer. Prior to instigating an arrest of this type the officer must be sure of the merits of the arrest. As the reader might imagine this serves to powerfully disincentivize the officer from making the arrest unless he has absolutely zero doubt about the merits.

Certain security guards are endowed with detention powers in addition to the arrest power described in this article. For example, some of the security guards licensed by the City of Kansas City Missouri hold the right to detain a person pending temporary investigation. In many jurisdictions only law enforcement officers maintain this important legal power. The right to temporarily detain provides the security guard with the ability to hold a suspect while he determines if there are suitable grounds for an arrest to occur. This mitigates some of the liability and allows the guard to be much more proactive. The power can only be used on the guard assigned property or off the property when pursuing a fleeing subject.

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The right to arrest lies within the purview of the security guard. However its use is generally deferred unless the guard has little doubt about the circumstances surround the arrest.


Source by JW Murphey

Security Camera Systems – 5 Valuable Tips to Selecting Security Cameras

When selecting the best security camera system possible for your home or business it is important to select the right cameras that fit the unique needs of your situation. There are countless options and products features available.

Many packaged systems come with general purpose security cameras. Most vendors will allow you to replace the general purpose cameras with more advanced specialized cameras if you need them. For example, you may have a situation where three entrances into your building need to be monitored with just average quality cameras and you want to cover the parking lot with a camera that can read a license plate from 50 yards away. You can get 3 of the cameras that come with the system then replace the fourth with a camera that has high powered zoom capabilities.

By walking through this security camera selection guide you will be able to identify the special features that your situation requires and determine which cameras best fit your needs. Ultimately this will allow you to most efficiently spend your money while getting the best surveillance coverage.

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1) Will you need color or black and white cameras? Most packaged systems come with color cameras which are better than black and white cameras at identifying valuable details of a suspect such as clothing or hair color. Typically black and white cameras are less expensive and perform better at low light than color cameras. Color cameras actually switch over to black and white in low light environments.

2) What type of night vision capability is needed? A typical packaged color security camera will have a night vision range of between 15 and 50 feet. High powered night vision cameras can have a range of 150 feet. The main factor of determining the night vision range is the number of infrared LED’s on the camera. Most general purpose security cameras come with 15 to 30 LED’s. Remember even color cameras record in black and white in low light situations.

3) What is the lowest acceptable image quality from each location where cameras are installed? You may have different image quality requirements from each location. One camera may be installed at the front door only to buzz people in when they arrive for appointments. Another camera may be used to capture license plates of cars driving through a large parking lot. These cameras have much different image quality requirements. Generally speaking the number of TV Lines (TVL) per inch is an indicator of the image quality that is produced by the camera. General purpose packaged security cameras commonly have 400 – 420 TVLs. Cameras that have 480 – 520 TVLs will give a much better image quality. Also, CCD cameras generally produce a better image than CMOS cameras.

4) Wired vs. wireless? Understand the disadvantages of using wireless security cameras before deciding to purchase them. A lot of people fail to realize wireless security cameras still need power via a power cable. Wireless cameras use wireless technology to transmit a signal to a receiver which is connected to a DVR or monitor, but most of them use a power cable to plug into a near by outlet. There are battery operated wireless security cameras, but the batteries need to be replaced quite often.

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The image quality of wireless security cameras is often inadequate because of interference. The farther away a wireless camera is from the receiver and the more obstructions the signal must travel through the more the image quality is going to suffer. That being said, there are many, many applications where wireless security cameras are ideal. Many of the wired systems available have cabling that supplies both power and video (aka siamese cabling). This means all the power requirements can be managed from the same location as the DVR or monitor.

5) What elements are the security cameras going to be exposed to? Most general purpose security cameras that come in packaged systems can be used outdoors (as well as indoors) under normal conditions. If the cameras are going to be exposed to extreme conditions such as hail or very high winds or there is a high likelihood of vandalism you may want to upgrade to cameras with heavier and stronger housings and mounting brackets.


Source by F. William Davis

Internet Security – 10 Ways to Improve your Personal Privacy on the Internet

Are you wondering how you can keep your private life offline? Here are ten tips for personal privacy on the Internet.

1. Set the Ground Rules:

Make protecting your privacy a regular and important part of the online habits for your entire family. If you spend even a little bit of time thinking about the best ways to protect your personal privacy online, then it only requires a small amount of effort for you to prevent large problems from occurring. Create a written use agreement for the Internet and have your entire family sign it, so there will be less debate about what family members can and cannot do online.

2. Use Security Features:

Make use of the security features that your wireless network affords you. By taking advantage of these built-in security features, you can better control who has access to your Internet connection and when.

3. Control Pop-Ups:

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Use the capabilities of your web browser to control the pop-ups and cookies that you are exposed to. Pop-ups may not be capable of causing harm by themselves, but they tend to also be associated with aggressive forms of advertising that can fraudulently attempt to obtain your financial and personal information. Use your browser capabilities to control what pop-ups and cookies you deal with while browsing the Internet.

4. Use Security Software:

Use privacy protection software applications, including anti-spyware, anti-virus and firewall programs. These kinds of programs are often bundled in when you purchase a brand new computer. Some are even offered by your Internet service provider for free. If you do not already have them, they are well worth the investment if it means protecting your privacy online.

5. Schedule Regular Updates:

Update your operating system and your privacy protection applications on a regular basis. These updates tend to be free to download, and can mean a lot for increased protection on your computer.

6. Use Strong Passwords:

Learn how to create the right types of passwords. Passwords should not be dictionary words, and should combine letters, numbers and special characters as well in order to be the most effective.

7. Keep Passwords Safe:

Keep a private record of the passwords, usernames and other vital information for every member of your family. Keep this information away from your computer, rather than storing it online where other people can potentially get a hold of it. I recommend using RoboForm, a password management software program – not only does it generate passwords for you but it will store them all in one place that you can access with a master password.

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8. Don’t Share Personal Information:

Do not volunteer any personal information for any reason. If it is not required of you, simply do not provide it.

9. Use an Alias:

Use online aliases and nicknames whenever you can. Unless inputting your name is legally required, there is no reason to use it. Do not give out your true name, your phone number or your address to someone online unless you absolutely must.

10. Keep Family Internet Use Transparent:

Review the activities of your family as often as you can. If you find out that a family member is practicing bad habits for online security and privacy, set them straight and change those habits before a problem is born. You do not want the wrong people to find out important information about you or your family, so act accordingly when you spend your time online.


Source by Jeff Wilson